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Booting in Safemode with Networking
Many times if you have technical problems or a virus on your computer you may have problems getting online.
You may need to get on the internet to seek remote support.
If you need to get online you can try the steps below.
Try using safemode with networking to get online if you cannot get online in the normal manner.
Some older computers that use a USB mouse, keyboard and wireless may not work in safemode with networking, in that case this will not help you.. if you discover this is a problem with your computer then simply restart it.
If your computer is basically non responsive or will not get on the internet in regular/normal mode you can start it up in a special diagnostic mode safemode with networking.
If your computer older and is wireless you may need to connect it to a your network or modem using the Ethernet cable as most older computers with wireless connections will not work in safemode with networking.
1. Turn the computer off completely.
2. Look for the F8 key in the top row of your keyboard.
3. Turn on the computer and immediately start tapping the F8 key you have to be FAST.
4. When you see a screen that says something to the effect of advanced options you can stop clicking the F8 key.
5. Using the arrow keys on your keyboard highlight safemode with networking and press enter on your keyboard.
6. The next screen may ask you to choose your operation system.. highlight your operating system and press enter on your keyboard.
7. The next screen may show a bunch of "gibberish" (technical term) ignore it, it should disappear in a minute.. be patient.
8. You should eventually see a logon screen, select your username or owner.. do not choose administrator
9. You should see your desk top it should be a black background with the words safe mode in all 4 corners, the icons may be bigger, the screen size may be different as well and you will probably need to "scroll to see things...that's ok, you will see a message box telling you windows is running in safemode..click yes
10. Now try getting onto the internet with your usual web browser.
Then seek remote support to resolve the computer problems.
For remote support and more information on safemode with networking visit Rick Mitchell's website at http://123virusfreepc.com where you will find a video showing you how to start your computer in safemode with networking.